ENGAGE EVERYONE ON THEIR FAVORITE DEVICES.

EXOS is a technology platform that delivers digital mortgage services with unrivaled efficiency, transparency and speed to everyone involved in the loan process, including appraisers, signing agents, consumers, builders, real estate agents, AMCs, title companies and lenders.

EXOS DELIVERS

Instant clear-to-close decisions

Immediate appraisal scheduling

Superior customer satisfaction and greater conversion

A complete partner integration on one platform

THE CURRENT MORTGAGE PROCESS

Complex, inefficient and lacks transparency for key constituents.

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THE MORTGAGE PROCESS WITH EXOS

Efficiency, transparency and speed to all involved in the loan process.

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LENDER VALUE

REDUCED TIME TO CLOSE: COULD BE AS SOON AS 15 DAYS OR 75% FASTER

REDUCTION IN PROCESS TIME: CLEAR-TO-CLOSE TITLE & CONSUMER SCHEDULED APPRAISAL ON DAY 1

BETTER PULL THROUGH RATE

SUPERIOR EXPERIENCE LEADS TO HIGHER CONSUMER SATISFACTION

FOUR EASY WAYS TO ENGAGE WITH EXOS

The more you EXOS, the more you gain.

1. Available in markets as ServiceLink deploys EXOS, opportunity to “test drive” EXOS.

2. Expand your digital strategy by dedicating a market to ServiceLink.

3. Use EXOS to complete your digital strategy for all ServiceLink orders.

4. Use EXOS for all markets/all products. EXOS manages all orders. Easily customize logo, colors and other visual settings.

On average in 2016, 85% of the time consumers spent on smartphones was in apps. - Verto Watch™, 2016

CONSUMER BENEFITS

USER EXPERIENCE

Creates a digital touch point with consumers, enhancing visibility, quality and efficiency

PROCESS EFFECTIVENESS

Improves effectiveness and efficiency of the entire process resulting in faster execution with better quality

PARTNER ECOSYSTEMS AND API

Improves the data sharing with the partner ecosystem and takes advantage of mobile technologies to get accurate and relevant data

DATA & ANALYTICS

Consolidates and organizes appraisal and closing behavioral data for the benefit
of the consumer and originator

appointment view in mobile

REAL-TIME SCHEDULING

Consumers can instantly schedule their appraisal appointment

APPOINTMENT CONFIRMATION & APPRAISER PROFILE

Consumers receive the appraiser’s profile information prior to the appointment, offering peace of mind

EDUCATIONAL INFORMATION

Consumers have access to information on what to expect during the appointment

SIGNING AGENT CONFIRMATION EMAIL

Both the consumer and signing agent receive appointment details. The consumer also receives signing agent profile information in advance of the appointment

base schedule expanded mobile

Mobile Convenience

The EXOS mobile scheduling capabilities offer appraisers the utmost convenience to set their own schedule, accept an appointment and see instant updates.

appraisal app my day screen mobile

Appraiser Scheduling

With EXOS, appraisers can view a snapshot of their calendar by day, week and month.

temporary schedule change mobile

Real-Time Calendaring

Appraisers can adjust their availability or schedule based on specific dates, times or locations that are relevant to their business. The EXOS calendar syncs with all leading calendar platforms so appraisers can manage their professional and personal schedules.

appraisal app new orders mobile

Instant Order Updates

EXOS gives the appraiser a clear view of all orders in their pipeline as well as new orders that have been assigned for that current day.

appraisal app order details mobile

View Property Details in Advance

EXOS allows the appraiser to view the details of the order, such as property type and information, appraiser fee and lender, along with a street image.

map and directions screen mobile

GPS Functionality

With built-in smart GPS functionality, EXOS allows for a seamless travel experience and can schedule a day’s appointments considering proximity of locations.

appraisal order details mobile

Instant Order Details

Uploaded documents with accompanying notes for the order are also featured.

my day tasks mobile

Manage Tasks

Appraisers can rely on EXOS to help manage their open tasks by displaying tasks that are on-time, at-risk, or late.

appraiser profile screen mobile

Professional Profiles

By creating an EXOS profile, it allows the customer to receive the appraiser profile information instantly, streamlining communication and offering peace of mind.

appraisal performance screen mobile

Real-Time Performance Analytics

EXOS offers a reward for entrepreneurship, with ratings tied to performance and real-time analytics that provide insight on how to build business within EXOS, giving appraisers transparency and where they stand with their peers.

appraisal payments mobile

Track Payments

EXOS gives appraisers the ability to track their payments, helping to alleviate the administrative headache of invoicing.

appraisal notification screen mobile

Real-Time Notifications

EXOS provides real-time notifications, offering communications tools that provide alerts, reminders and notifications to keep track of appointments and deadlines. Appraisers can choose how they would like to be notified: in-app notification, email or text message.